Shipping costs are at customer expens, calculated based on their destination and are explicitly highlighted at the time of order execution.

Delivery times of ordered goods are purely indicative and depending on stock availability; they may be subject to variations due to force majeure or due to traffic and road conditions in general or by the Authority.
No liability can be charged to PLINIO VISONA in case of delay in ordering or delivery of the ordered goods.
Any external damage or non-compliance with the number of packages or indications must be immediately challenged by the courier who makes the delivery.

In according to Italian Law n. 206/2005, You have 14 days from the date of reception to return the products ordered, at your expense, for reimbursement. Reimbursement shall be made by your chosen means of payment within 30 days of your request to return the products (from reception of the returned order or proof of shipping of the returned product).

Whatever the reason for returning products to Plinio Visonà, we recommend that you follow the instructions below to facilitate processing of the return:
Send an email to the addresso amministrazione@plinio-visona.it to comunicate your intention of return product and wait for further information.
After our confirmation You will use the original packaging of the product to return the product and send the parcel to the following address:
Plinio Visonà S.r.l.,
Via O. Da Pordenone, 5
36100 Vicenza (ITALY)

You are responsible for any risks relating to return of the product.